Audirvana problem.

[Friendlyfire]

Hi guys, I am having a wee problem with Audirvana Plus and hope someone out there may come to my rescue.
Firstly I have recently got a new iMac recently and got the older Mac's info and everything on it migrated across by the suppliers.
Everything works pretty much as normal including I tunes with my substantial music Library.
Audirvana plus though is the exception and I suspect it may have to do with' new computer 'equals 'new and therefore second licence.'
I have followed all the normal steps as before on my old Mac and everything is connecting fine including syncing with
my dac up to a point. Airplay is disconnected, I go to Preferences, Audio System, Preferred Audio Device ( COMBO 384 Amanero) then I go to play a track in iTunes and the syncing stalls with ' initialising Audio device" now appearing in the Audirvana player window. Then Nada, nothing. whereas before we had Audirvana Nirvana thanks to John's dac etc. I will probably go ahead and contact the software supplier but having fully paid already am nervous of having to shell out again for something I already own. Hence my request. Thanks,
Yours in hope, Eoin.

[nige2000]

did u try a reinstall?

there shouldnt be an issue using your old license

does it think its playing after saying initialising Audio device?

[Friendlyfire]

Thanks Nice for such a quick reply, the track continues on iTunes but hasn't made the integration just remains with said statement with nothing else
happening. Hmmm, a reinstall, sounds like a good idea. Would that be deleting software and re applying to supplier or what? Thanks again.
Eoin.

[nige2000]

just download the "trial" software and reinstall
trial software is just the software without certificate

your licence certificate is on your mac and will self validate

[Friendlyfire]

Thanks again, will try over the weekend, looks initially like liecence hasn't migrated across to new computer which might be the problem.

[HiFiFan]

I had the exact same issue with Amarra last year. I got a new mac Mini and restored from a backup but somehow the Amarra license was lost (I am guessing they might have gendered a license based on hardware aspects of the old computer). Puremusic and Audirvana were fine though. But I was able to resolve with a fresh install and a license key request. Sounds very similar to your issue and following he instructions from nige2000 will hopefully work for you.

[nige2000]

https://audirvana.com/delivery/Audirvan ... 20step.pdf